Collection is open for research.
These records were generously donated to the Archives Center by Mrs. Agnes Carvel, in May 1993.
Divided into 14 series.
Series 1: Tom Carvel Personal Information, 1917-1986
Series 2: Financial Information, 1969-1985 Series 3: Educational Information for Franchise Owners, 1954-1984 Series 4: Employee Magazines, 1956-1989 Series 5: Publicity Materials, 1950-1985 Series 6: Advertising Campaign Materials, 1957-1989 Series 7: Promotional Items, 1951-1986 Series 8: Store and Equipment Records, 1945-1973 Series 9: Vending Vehicles, 1958-1961 Series 10: Store Address Information, 1980s Series 11: Photographs, 1936-1985 Series 12: Dugan's Bakery and Hubie Burger Records, 1950s-1960s Series 13: Non-Carvel Franchise Information, 1950-1988 Series 14: Audiovisual Materials, 1972-1995
The Carvel Corporation is an American success story. Through hard work and timely luck, its founder and president, Tom Carvel, turned an ice cream trailer with a flat tire into an international chain of ice cream supermarkets with over 800 outlets in 17 states and six countries.
Thomas Andreas Carvelas was born July 14, 1906, in Athanassos, Greece. He was one of seven children of Andreas and Christina Karvelas. The family emigrated from Greece to Danbury, Connecticut, in 1910, and finally settled in New York City in 1920. His father was a chemist and wine specialist who helped support his family during prohibition by restoring fermented wine for Greek restaurant owners.
Tom's father sparked Tom's interest in how things worked. Tom tried his hand as a salesman of radios and automobiles, a test driver for Studebaker, and an auto mechanic. At the age of twenty-six, he was diagnosed with tuberculosis, and his doctors advised him to move out of the city. Consequently, he borrowed $1,000 from relatives and built a frozen custard trailer. His first break came on Memorial Day, 1934, when he borrowed $20 from Agnes Stewart (his future wife), bought a trailer load of custard, and set out to sell it to vacationers in Westchester County, New York. Tom Carvel suffered a minor setback when his trailer had a flat tire in Hartsdale, New York. But luck was on his side: there was a pottery shop across the street and Pop Quinlan, the potter, allowed him to use his electricity so the custard would not melt.
Tom Carvel kept his trailer on the pottery shop's lot and in his first year grossed $3,500. The following year, realizing that a permanent location could be profitable, he leased the shop for $100. In 1937, he borrowed more money and converted the trailer into a frozen custard stand, complete with a second-hand freezer which enabled him to make his own custard. By 1939, he was grossing $6,000 a year and was well on his way toward becoming the "Ice Cream King of the East."
In the early 1940s Agnes, his wife, operated the Hartsdale store while Carvel traveled the carnival circuits selling his frozen custard from a mobile vending vehicle. Next, he managed the ice cream cone stands at the post exchange at Fort Bragg, North Carolina.
Tom Carvel soon developed his own freezer model, known as a batch freezer, (the first of his sixteen U.S. Patent Registrations). In 1947, he sold 71 freezers at $2,900 each under the trade name "Custard King." When some owners defaulted on their payments Carvel discovered that many of the freezer owners were careless in their selection of locations, disregarded cleanliness, and worked sporadically, while others were selling additional, non-ice cream food items. Determined to make the venture succeed, he decided to oversee the operations of the freezer owners directly. He claimed to have developed the franchise concept in 1949 as a result of this strategy.
Franchise business opportunities allow investors to enter retailing without prior business experience and to own their own business. In the case of the Carvel Corporation, potential franchise owners bought equipment and supplies from the Corporation and used the Carvel name. In return, Carvel helped them select a location, taught them how to run an ice cream business, and organized resources for advertising and promotions. Franchise owners were taught the retail ice cream business at the Carvel College, an 18-day series of courses for potential store owners. There they learned about public relations, mechanics of the ice cream machines, local advertising, and making and freezing all kinds of ice cream cakes. They also received
From the beginning, the Carvel Dairy Freeze Chain stressed cleanliness, hard work, and a quality, all-natural product. Tom Carvel aimed to create a family-type environment for his franchise owners. He wanted people who would work hard and were eager to learn about the retail ice cream business in order to make their individual rags to riches stories come true. A unique and important element to the Carvel story was Tom Carvel's personal involvement --from an early date--in creating commercials for the stores. His was one of the first instances in which a Chief Executive Officer of a major corporation was featured in his company's commercials. In 1955, Carvel began making his own radio commercials. As the story goes, one day while driving in New York City he heard a commercial for a new Carvel store, but the announcer did not state its exact location. Convinced he could do a better job, he drove to the radio station and re-did the commercial himself. After this incident he started doing his own commercials on a full-time basis. Tom Carvel created a distinct style with his garbled delivery and "say it once" philosophy, with the idea that you have to grab people's attention and then let the product speak for itself. Carvel eventually set up an in-house production studio and advertising agency at the Carvel Inn, where most of his television and radio commercials were made.
The use of premiums was an essential marketing component for Carvel. In 1936, he introduced the "Buy One Get One Free" offer. He also used comic books, ice cream eating contests, and a beauty pageant for young girls, called the "Little Miss Half Pint Contest," to attract children. The Carvel Corporation also participated as a corporate sponsor for events like Walt Disney's "Great Ice Odyssey," "Carvel Night at the Rodeo," and numerous promotional tie-ins with the New York Yankees baseball team. Of all the sales promotions, it was the specialty products which brought the greatest notoriety to the Carvel name. From the "Flying Saucer" ice cream sandwich and the "Papapalooza" to the holiday and character ice cream cakes, customers could always count on a quality product. There were ice cream cakes for every holiday, including a "Flower Basket" for Mother's Day, "Fudgie the Whale" for Father's Day, "Tom the Turkey" for Thanksgiving, and a "Snow Man" for Christmas. Eventually, a customer could special order an ice cream cake for any occasion, using a toll-free phone number.
The Carvel Corporation enjoyed continued success and consistent expansion marked by Tom Carvel's innovative concepts in marketing. For example, in 1956, the Hartsdale location was converted into the first ice cream supermarket. Each store remained a full-service ice cream parlor, but now had the added convenience of self-serve freezers where customers could select ice cream specialty products such as Flying Saucers, Carvelogs, Brown Bonnets, and ice cream cakes.
In 1962, the Corporation experienced a crisis. Many franchise owners had begun buying cheaper ingredients and the chain was reduced to 175 stores. This potentially meant financial catastrophe for Tom Carvel and the company because it derived its profits from selling equipment and special mixes to store owners. Carvel insisted the franchise owners had obligations to the company and its customers to provide a uniform, quality product. Furthermore, the franchise owners had agreed to purchase raw ingredients from Carvel. When the Corporation tried to enforce this agreement, the Federal Trade Commission charged Carvel with allegations of coercion and restraint of trade. In 1964, after presenting his side before the full Federal Trade Commission and the Supreme Court, he won his case.
In 1967, Carvel purchased the Westchester Town House Motel, in Yonkers, New York, and changed the name to the Carvel Inn. It was both a full-service motel and the Executive Offices of the Carvel Corporation. It was here that store owners gathered for the annual educational seminars which reinforced the ideas taught by the Carvel College.
In the 1950s Tom Carvel had also developed the franchise concept for a hamburger chain called Hubie Burger. It served hamburgers, french fries, chicken, and waffles. It is ironic that Carvel began the Hubie Burger chain because at a dairy convention in 1956, Ray Kroc asked him if he was interested in setting up the McDonald's chain. It is said that at this time Carvel felt ice cream and hamburgers did not compliment each other and declined the offer. However, Carvel claimed to have given McDonald's permission to use the basic text of his franchise contract and his building design as models. Later, Carvel acquired Dugan's Bakery. However, neither Dugan's nor Hubie Burger was very successful.
Through his strong work ethic, creativity, and perseverance, Tom Carvel built up his ice cream chain and turned his dreams into reality. His achievements were recognized in 1957 when he was awarded the Horatio Alger Award. Carvel credited his success to his father and his wife, Agnes. His father sparked his interest in chemistry and engineering and his wife worked in the first Carvel store, which allowed him time to develop the Carvel Corporation Franchise System. In 1989, he sold the Carvel Corporation to an international investment company, Investcorp, for more than 80 million dollars. Tom Carvel died in 1990. The Carvel name lives on through the Carvel Ice Cream Bakery Company, operated by Investcorp.
Carvel Ice Cream Records, 1934-1989, Archives Center, National Museum of American History.
Collection processed by Jeffery B. Gale, December 10, 1993
The Archives Center holds many collections related to ice cream and the food industry including:
Warshaw Collection of Business Americana, Series: Diary (AC0060)
Faris and Yamna Naff Arab-American Collection (see waffle cone machine) (AC0078)
Famous Amos Collection (AC0112)
Sam DeVincent Collection of Ilustrated American Sheet Music (see Ice Cream) (AC0300)
Good Humor Collection (AC0451)
Eskimo Pie Collection (AC0553)
Krispy Kreme Donut Corporation Records (AC0594)
The records provide rich research material on many stories, including: American invention, enterprise, and entrepreneurship; the origins and growth of franchising; popular food and culture; the development of roadside architecture; radio and television advertising; product marketing and promotion; regional studies; and gender issues such as beauty pageants and the role of women in the labor force.
Collection items available for reproduction, but the Archives Center makes no guarantees concerning copyright restrictions. Other intellectual property rights may apply. Reproduction of some materials restricted due to copyright or trademark.
Archives Center cost-recovery and use fees may apply when requesting reproductions.
Series 1: Tom Carvel Personal Information
Includes magazine and newspaper articles about Tom Carvel's childhood, his start in the ice cream business, and how he built a successful chain of fast food ice cream supermarkets. One article of particular interest is from the
Biographical Information
Tom Carvel promoting the Carvel Corporation
Series 2: Financial Information
Includes annual reports from the period 1969-1985, when the Carvel Corporation was a publicly traded company. It also contains a Federal Trade Commission disclosure statement from March 1981, which explains the legal rights and obligations between the Carvel Corporation and the franchise owners.
Annual Reports
Series 3: Educational Information for Franchise Owners
Includes materials to help the franchise owners, both new and old, improve their business and increase sales, 1954-1984. The "Why Carvel?" sales brochure is aimed at potential franchise owners. It explains the concept of the 36 flavor, 60 variety ice cream store and lists 83 reasons why a potential franchise owner would be interested in owning a Carvel franchise. In letters to store owners, 1956-1957, Tom Carvel wrote about the increases and decreases in revenue and the benefits of the educational seminars, among other topics. The Annual Educational Seminar packet is a folder containing a list of daily events and meetings, computer print-out commissary order forms, and promotional items. The collection contains an incomplete set of educational seminar packets, 1963-1977. The educational seminars reinforce the material written in the employee magazines.
Series 4: Employee Magazines, 1956-1989
Includes the
Series 5: Publicity Materials
Includes clippings, magazine and newspaper articles covering the Carvel Corporation, Tom Carvel, the numerous community events sponsored by the Carvel Corporation, and the ice cream industry in general. The majority of the publications are local newspapers, with a large sampling from the
The press clippings and newspaper articles contests sponsored by the Carvel Corporation, organizations which met at the Carvel Inn, and charitable events sponsored by the Carvel Corporation. Included are photographs of Robert F. Kennedy at the Carvel Inn in 1968. The series also includes articles about the ice cream industry. They are from the
Series 6: Advertising Campaign Materials
Includes advertising bulletins, formula service bulletins, and packet information for the $5,000 advertising stores. This material, 1957-1989, was used to keep franchise owners informed about the industry, the actions taken by the Carvel Corporation to assure the success of its individual franchise owners, and how the Carvel Corporation helped each of them promote their business through advertising.
The advertising bulletins are general correspondence written primarily by Tom Carvel. These bulletins inform franchise owners of industry and corporate news, modifications in daily operations (such as C.O.D. deliveries of commissary orders) and the announcement of new promotional items. They further discuss the reasons for increases in product cost and generally keep the franchise owner informed about changes in the industry.
The formula service division bulletins consist of story boards for television commercials and manuals for standard operating procedures. The manuals describe the step-by-step process and necessary ingredients for making Carvel ice cream desserts. They served to create uniformity of product and service within the chain.
The $5,000 advertising store campaign material, dating from 1971-1972, consists of a kit for preparing advertisements for local newspapers, bulletins, and special mailings. The Carvel Ice Cream Corporation stipulated that new franchise owners make a $5,000 "contribution" to be used for the advertising of their individual store. This material offers a systematic approach for promoting and increasing customer traffic from the initial grand opening onwards.
Advertising Bulletins
Formula Service Division Bulletins
Series 7: Promotional Items
Includes a variety of promotional materials for events dating from 1951-1986. Included are items such as coupons, sweepstakes, and contests; general correspondence about these promotional events; information on the Carvel comic book; inter-office and general correspondence regarding Tom Carvel's guest appearances on shows like "What's My Line" and the "David Letterman Show;" inter-office correspondence discussing the Carvel Corporation's commitment to advertising on television; and audiotape interviews with Tom Carvel.
The Carvel Corporation had both in-house and tie-in promotional events which it sponsored. The in-house events consisted of ice cream eating contests, "buy one get one free" offers, a happy birthday club, and a variety of sweepstakes with prizes ranging from a pony to a trip to Florida. The tie-ins included such events as a day with the New York Yankees and discount coupons for Walt Disney's "Great Ice Odyssey."
In July, 1966, Carvel Corporation formulated an initial concept for a comic book. It contained the general plot and gave sample drawings of a superhero-type figure, along with a villain and a flying saucer. The comic books in this series date from 1973 to1975.
In May, 1971, Carvel began advertising on television in the New York - New Jersey - Connecticut area. General correspondence was sent to the franchise owners explaining the costs and objectives, and how they could promote their individual stores in conjunction with this new advertising campaign. After the advertising campaign started, Carvel released a memo stating that sales had increased as a direct result of television advertising.
Two audiotapes of radio interviews with Tom Carvel from 1983 are included in this series. They are important because they give researchers an opportunity to hear Tom Carvel's voice, a key element in the success of his commercials.
Carvel Comic Books, 1973-1975 and Smilin' Jack
Series 8: Store and Equipment Records
Includes patent information, store brochures, equipment catalogs, and changes in brochures. The Carvel Corporation derived the majority of its revenue from the sale of formula mixes, equipment, and leasing of the Carvel name to its franchise owners, making this information important to the Carvel story.
The patent information, 1952-1976, includes inter-office correspondence between in-house attorneys and Tom Carvel and general correspondence between Carvel, his patent attorney, and the U.S. Patent Office. The material consists of Tom Carvel's initial petition for a patent and the blueprints for his building design and advertising device. In 1976, Tom Carvel petitioned for a new patent for his building design. In general correspondence pertinent to this matter Carvel's attorney agreed with the Patent Office that the design modifications were not significant enough to warrant a new patent.
The store brochure,
This series also includes equipment order catalogs which give the order number, a title name for each piece of equipment and a photograph, and take-home dessert menus with enclosed coupon sheets.
Information regarding Carvel's "Lease Back Land Offer," 1955, demonstrates one way the Carvel Corporation attempted to expand its franchise business. It includes a classified advertisement offering individuals an opportunity to purchase land, build a Carvel Franchise, and lease it back to the Carvel Corporation. There are numerous inquires from potential investors who wanted further information.
Menus
Series 9: Vending Vehicles
Includes patent information and sales brochures for Carvel's mobile ice cream vending vehicles, 1958-1961. The patent material consists of inter-office and general correspondence between Tom Carvel, his patent attorney, and the U.S. Patent Office. It includes Tom Carvel's petition for patents and the blueprint drawings for his vending vehicles. One of the sales brochures, "This is a Carvehicle Franchise," lists the customized features of the vending vehicles and the reasons why someone would want to own a Carvehicle franchise. Also included is a trade journal article from the June 1958 issue of
Series 10: Store Address Information
Agents involved in the distribution of equipment and supplies to the franchise owners, including their names, addresses, and telephone numbers. The series also contains the store books, which list the store number, owner, address, and length of time in business. The material dates from the late 1980s.
Series 11: Photographs
Is arranged in the same order as the written material, 1936-ca.1980. The photographs support the printed material in the previous series. They include views of conventions, promotional events and products, stores, vending vehicles, and production facilities. Box 15 in the collection contains a variety of duplicate photographs.
The convention photographs date from 1956 to1965. The majority are of franchise owners at the annual convention dinner celebration. Other convention photographs include demonstrations of equipment and products and the crowning of "Miss Flying Saucer."
The promotional photographs, 1939-ca.1970, are primarily of events, beginning with the 1939 unveiling of Carvel's ice cream freezer-dispenser. The importance of Carvel-sponsored community events is apparent through the scenes of children and ice cream eating contests. Also, there are examples of promotional tie-ins like the "Flying Saucer" frisbee.
The store photographs date from 1936-ca.1970, and include shots of the exterior, interior and store employees. Some of the photographs are of grand opening celebrations; these show the transformation over time from the free standing, all-glass-front store to stores in strip shopping centers.
The vending vehicle photographs, 1937-ca.1970, include a mobile vending scooter dated 1957, mobile vending vehicles from the late 1950s-1960s, and delivery trucks from the early 1970s. The production facility photographs date from around 1940. They include views of factory workers assembling the freezing and dispensing equipment which is sold to franchisees. The majority of the photographs are of equipment and dispensing components.
Miscellaneous photographs include promotional photographs for movies and golf and three photographs of Carvel storefronts from the set of the movie
Miscellaneous Conventions
Custard King Stores
Carvel Store Exteriors
Carvel Store Interiors
Series 12: Dugan's Bakery and Hubie Burger Records
Includes materials regarding Tom Carvel's other retail ventures. Dugan's Bakery was acquired by the Carvel Ice Cream Corporation in the 1950s or 1960s. The only information regarding the bakery consists of two photographs: one showing a Dugan's delivery man and the other a tractor trailer.
Hubie Burger material includes letters, a store location index, a standard operating manual, and a variety of photographs and menus. The store location index, from the late 1950s, consists of photocopies of photographs of some of the Hubie Burger franchise owners. An accompanying listing shows that not all of the stores are part of this index. The 1959 standard operation procedure manual gives details on every aspect of owning a Hubie Burger Franchise: information on inventory, advertising, maintenance of equipment, written descriptions of the equipment, payment terms, and recipes. Also included are drawings of the Hubie Burger uniforms for men and women.
Series 13: Non-Carvel Franchise Information, 1957-1988
Annual reports and informational materials from other restaurant franchise chains, including are photographs from the 1950s showing non-Carvel ice cream stores using Carvel equipment.
OTC - original tape cassette
MT - master audio tape
RTC - reference tape cassette
MV - master video
RV - reference video
Series 14: Audiovisual Materials
The audiocassettes feature oral histories with Agnes, Linda, and Pam Carvel, Frank Hubner, Herbert Roth, William Shick, and Stanley Townend. The video component to the history of Carvel contains compilation reels of commercials, training videos, and Tom Carvel appearing on television programs. The videos in the collection are copies (mastered then duplicated for reference) made from original materials loaned to the Archives Center from the Carvel Corporation.
*All reference copies are on 2" VHS video cassette
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Introduction to Advertising and Promotion, February 1981
2. Advertising and Promotions
3. What's New in Advertising and Promotions, October 16, 1987
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Mr. Carvel on Sales and Advertising, November 5, 1977
2. Carvel Local Advertising Plan, January 13, 1979
3. Advertising: The Carvel Coop Program, October 10, 1981
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Highlights of Board of Governors, August 17, 1978
2. Carvel Advertising Report, December 1978
3. Advertising Report to the Board of Governors, August 23, undated
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Carvel Advertising Report, 1979
2. Advertising Report for the Board of Governors, 1980
3. Retail Advertising Report, 1984
4. Retail Advertising Report, 1986
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Part 1
2. Part 2
Descriptive Summary: 3/4" U-Matic
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Old Carvel TV Commercials: First Ones
2. Old Carvel News Ads: 1950s
3. Old Carvel Product Signs, July 1982
4. Carvel: 2 Spots -- Comic Books, October 3, 1975
5. Old Carvel TV Spots (Film)
6. Whitey Ford and Tom Carvel, February 1976
7. Baseball Stars: Reel #1, February 12, 1976
8. Carvel Commercials: Whitey Ford and Mickey Mantle, February 12, 1976
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Catalogue of Commercials, March 1, 1976
2. LoYo Commercials, 1977
3. Mother's Day Commercial, April 25, 1976
4. Father's Day Promo, May 29, 1975
5. Mother's Day 1976, April 23, 1976
6. Father's Day Promo 1976, May 19, 1976
7. Thinny Thin Line, July 17, 1976
8. Thinny Thin Cake Coming Soon, January 6, 1977
9. Compilation of TV Commercial Promotions, 1977-1978
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Valentines Day Promo 1978, January 19, 1978
2. Holiday Cakes, November 29, 1978
3. Year's Commercials, 1978
4. Mother's Day Flower Basket Cake, April 25, 1979
5. Father's Day Cakes 1979, May 30, 1979
6. Father's Day: Papa Panda, May 31, 1979
7. Carvel Thanksgiving 1979, October 26, 1979
8. Deluxe Sundae: Little Miss Half Pint, February 11, 1980
9. America's Freshest...., November 21, 1980
10. America's Freshest/Thinny Thin/Mother's Day, April 6, 1982
11. Buy 1, Get 1 Free, August 4, 1982
12. Chocolate Fudge Almond Cake, February 1, 1982
13. Carvel Gift Certificate, December 6, 1982
14. Chanuka 1983, November 12, 1983
15. Three Commercials, May 21, 1984
16. Fresh Ice Cream Flavors, September 24, 1984
17. Soft Ice Cream Sundaes, July 31, 1985
18. Fresh Carvel, February 7, 1986
19. We Make It Fresh, February 19, 1986
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Commercial Roughs, 1986
2. Commercial Roughs, 1987
3. St. Patrick's Day 1988, February 29, 1988
4. Football 'N Thinny Thin, February 13, 1988
5. Coupon Promotion for TV, July 19, 1989
6. Commercial Roughs
7. Gift Tray
8. 3 Carvel TV Commercials
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Helado Carvel, November 4, 1988
2. Feliz Navidad 1988, December 13, 1988
3. Feliz da Pascua, March 16, 1989
4. Feliz Dia de las Madres, May 4, 1989
5. Promocion de Agosta, August 22, 1989
6. Promocion de Octubre, October 19, 1989
7. Promocion de Noviembre, November 8, 1989
8. Feliz Navidad 1989, December 7, 1989
9. Carvel de Puerto Rico: Fraquicias
10. Carvel de Puerto Rico
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Little Miss Half Pint Contest: edited version, December 11, 1976
2. King Orange Parade, December 31, 1976
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Little Miss Half Pint Show 1978, October 22, 1977
2. Little Miss Half Pint Contest
3. Little Miss Half Pint: Semi- Finals, February 3, 1979
Descriptive Summary: 3/4" U-Matic
Little Miss Half Pint Contest 1980, November 26, 1979
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. T-Shirt Promo, May 1, 1975
2. Guided Tours: Part II, 1978
3. Carvel Family Day, June 1, 1979
4. Carvel/St. Jude Telethon, May 23, 1980
5. Birthday Club Promotion
6. Ice Cream Eating Contests: A Promo That Works, February 27, 1986
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Part 1
2. Part 2
Descriptive Summary: 3/4" U-Matic
How to Buy Customers, February 1978
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Mr. Carvel- How to Buy Customers [post-1977]
2. Tom Carvel on Holiday Sales, December, 1981
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Duties of the Carvel Board of Governors, March 9, 1985
2. Governors at Work, December 1981
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Board of Governors Meeting Highlights 1978, May 18, 1978
2. Board of Governors Meeting Highlights 1978, December 19, 1978
Descriptive Summary: 3/4" U-Matic
Productivity Through Technology
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Carvel Co. History [No Kosher]
2. Original Carvel History
3. Old Carvel Photos, 1930-1940
4. Carvel-50 Years Young, February 1984
5. Investcorp Acquires Carvel, December 1989
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: 3/4" U-Matic
Carvel Equipment
Descriptive Summary: 3/4" U-Matic
Carvel Kosher Products
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Timed Production: 12x vs. Old System
2. Timed Production: DH-80 Soft Ice Cream Sundaes, May 2, 1989
3. Manufacturing Carvel Ice Cream Products, February 1989
4. S.O.P. Series: Fountain Items, February 1, 1985
5. S.O.P. Series: Old Fashioned Sundaes, etc.
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Carvel Vending Cart: Effects on In-House Sales, June 1982
2. Carvel Vending Carts: Pilot Program, February 1982
3. Vending Cart Update, December 1982
4. Carvel Concessions and Vending Carts: 1984 Los Angeles Olympics, August 1984
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Grandview Dairy
2. Grandview Dairy: Inside the Dairy
3. Bacteria Count Procedure, June 14, 1980
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Buy One, Get One Free: Dealer Interviews , November 1978
2. Buy One, Get One Free: Customer Interviews, November 1978
3. Customer Interviews, August 27, 1980
4. Call a Cake Catches On, October 21, 1986
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Carvel Super Sundae Pilot Program, February 1983
2. Super Sundae Interview, October 9, 1984
3. Super Sundae Store Interview, October 12, 1984
Descriptive Summary: 3/4" U-Matic
DSD Customer Interviews, August 18, 1980 [sound on track #2]
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. The Supermarket Challenge
2. The Deluxe Sundae Dinner Story: The Greatest Success Story Ever Told, March 1980
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. The Chipwich Story, December 1981
2. Tofu Survey, May 1983
3. Invasion of the Ice Cream Cookies, October 1983
4. McDonald's Thinks Small: McSnack Restaurant, July 1984
5. Merchandising in Other Chains, December 9, 1985
6. Thinny Thin: LoYo Nutritional Information, March 1989
7. Thinny Thin Presentation
8. Friendly's Free Cone Promotion, July 6, 1989
9. The Expanding Frozen Yogurt Market, July 24, 1989
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Carvel Stores: Melbourne Australia, January 7, 1987
2. Canada Distribution. Grand Opening, September 8, 1985
3. Israel Opening, December 20, 1984
4. Carvel Stores: Israel, March 22, 1987
5. Carvel Stores in Israel, March 24 and 25, 1987
6. Tena Noga Dairy, August 25 and 26, 1987
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Pakistan Grand Opening, June 3, 1985
2. Puerto Rico #1, September 14, 1988
3. South African Distributor Commercials
4. Carvel Grand Opening: Greenside Store, Johannesburg South Africa, October 29, 1983
5. Carvel Stores in South Africa, January 7, 1987
6. South Africa Dairies, January 7, 1987
7. Carvel Grand Opening: Taiwan, June 26, 1985
Descriptive Summary: 3/4" U-Matic
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. You and the Carvel Trademark
2. Piracy of a Trademark, January 1981
3. Mr. Carvel on Trademark Policy, March 24, 1983
4. Problems in Franchising
5. The Carvel Sales Agency
6. Carvel Products Packaging Information, January 1984
7. Maintaining the Carvel System, November 30, 1988
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Trade Show Preview, 1978
2. Seminar Highlights, 1979
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Annual Educational Seminar 1981, May 25, 1981
2. Annual Educational Seminar, 1982
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Measuring Success
2. Success Factors
3. Success Story, 1981
4. Chamber of Horrors, July 1, 1985
5. How You and Your Clerks Can Ruin a Carvel Store, December 3, 1985
6. Before and After -- The Dealer Makes a Difference, August 8, 1988
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Company Employee Training Orientation
2. A PhD in Two Weeks, November 19, 1977
3. Carvel College, May 1985
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Dealer Interviews Before Graduation, December 22, 1978
2. Trainee Interviews, July 13, 1979
3. Trainees in Production and Classroom, April 19-21, 1980
4. Trainees Graduation, 1981
5. Trainees' Graduation Commercials, 1981
6. Trainees' Practice Commercials, 1981
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: SONY 2" open-reel helical scan video tape
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Uniforms and New Store Hours, May 1981
2. Uniforms, January 1988
3. Store Appearance
4. Employee Rules and Regulations
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Carvel: A Way of Life
2. Sales Presentation: 1st edition, May 1978
3. Carvel Sales Presentation- National
4. "Welcome to Carvel", 1977
5. Serious Considerations When Buying a Carvel Store
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Location Selection, October 1980
2. How to Measure and Lay Out a Store
3. Opening a Carvel Store
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. The Grand Opening
2. A Phenomenal Grand Opening : Store 164, Springfield, MA, September 1978
3. Grand Opening: Store 2207, North Bergen, NJ, December 18, 1981
Descriptive Summary: 3/4" U-Matic, Archives Center compilation reel
1. Grand Opening: Yonkers, NY, April 10, 1981
2. Interview: David Chin, February 16, 1981
3. Grand Opening: Tuckahoe, NY, October 15, 1982
Descriptive Summary: 3/4" U-Matic
Dugan's (revised)